Golden Hill earns an Auto Trader Highly Rated customer service award 2019

Posted by Chris McMahon - Wednesday, 17 Jul 2019

We are pleased to announce that Golden Hill Garage has earned an Auto Trader Highly Rated customer service award for 2019.

Our customers have spoken and have consistently recognised the excellent customer experience by rating our dealership highly on Auto Trader.

Each year Autotrader identifies those retailers who truly excel in customer service and meet a strict criteria, namely;

  • A high volume of recent reviews on Auto Trader
  • A high overall review rating on Auto Trader
  • Regular engagement with customer reviews by replying to them

By monitoring these elements Auto Trader is able to identify the best performers for customer satisfaction on its network and celebrate the success with an exclusive Auto Trader Highly Rated award.

Richard Smith, Golden Hill Garage, Managing Director commented "In today's cut and thrust motors market it gives me great pleasure to be recognised not only by Auto Trader but by our customers, who have made the effort to share their positive experience of dealing with Golden Hill Garage with other people. It also gives me great pleasure in thanking and giving a commendation to the hard working staff at Golden Hill Garage for their efforts in achieving this award"

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100% Customer satisfaction rating - Motorcodes - 10 out of 10 customers would recommend

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Customer Reviews


From initial contact to driving away our new car Jon and Jeff were friendly, knowledgeable and professional. We were cash buyers and at no point was there any pressure to take out finance, a welcome and refreshing sales approach.
Our car was handed over MOT'd, Serviced and fully valeted.
We highly recommend this family business, thank you

Excellent


Having purchased a car from Golden Hill Garage I can't recommend them enough. I found the staff extremely helpful and and they made the whole process very easy. Golden Hill Garage went out of their way to make the buying process as comfortable and straight-forward as possible and were very thorough with everything they did - making my life so much easier as they even delivered to my door.

Great Service


Brilliant customer service and very happy with my purchase

Outstanding


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HPi Driveaway 5 Day Insurance
Close Brothers Motor Finance
Supagard Paint and Fabric Protection
Motor Codes - Peace of mind for motorists
IMI - Institute of the Motor Industry
Awards

Richter Limited, trading as Golden Hill Garage, is a secondary credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority, FRN: 651355. It can introduce you to a limited number of lenders and typically receives a fixed commission from the chosen lender for doing so. The commission is calculated by reference to the vehicle model or amount you borrow and does not affect the interest charged on the agreement, all of which are set by the lender.